IT Directors Strategy Meeting - IBDG, Radisson SAS Portman Hotel, London

In February Invomo was a co-host at the 'IT Directors Strategy Meeting' for decision makers of leading UK companies. Improving service, whilst simultaneously reducing costs, is a consistent theme for our customers and their peers, whether or not we're in an economic down-turn.

Invomo focuses on customer centric communications and expertise in developing and deploying applications and services built around inbound and outbound fixed and mobile telephony. Our access to leading technology and a hosted service model means versatile and dynamic applications can be delivered at a low entry cost and commercial risk. More companies can benefit from integrated and efficient response management and customer support.

In preparation for this event we commissioned a white paper on the need to align online and phone-based communications for customers; offering guidance on technologies, a mindset and business models to resolve the apparently conflicting demands of achieving more for less. This paper is now available on our 'Resources' page.



Were you one of the 6,000 call centre and customer service managers in Birmingham in September?

We were delighted with the people we met and demonstrated how there doesn't have to be a compromise between service and costs. For all sizes of call centre we were able to show interactive demonstrations of our hosted services and call management systems and discuss how compliant customer service can be achieved whilst managing operating costs and optimizing key skills and resources.

So that we could share valuable insights with you at the show we commissioned some new call centre research. See our Resources page for the findings of our Call Centre research which surveyed the views of 3000 consumers, and to request your own copy of the summary and full report.


18 July 2009
Invomo helps drive a simple and fun service for charity donations and supporters of Mongol Rally teams

Sat 18 July – the first ever Festival of Slow at Goodwood. Invomo wished the rally teams well as they set off on the insane challenge – 500 teams, 15 countries, 10,000 miles in ludicrously unsuitable vehicles to Mongolia, all raising money for charities including the Mercy Corp. Invomo has provided three teams Hamilton Express, Gobi Desserts and the Three Mongleteers, with a fast and simple way of collecting donations through the cost of a call and an SMS service that keeps the teams in daily touch with their supporters during the four to six weeks challenge. To read the full story and see pictures click below

Press release

Pictures